Customer Service

Shipping

1. Entice is pleased to offer FREE SHIPPING on all orders over $150. The Free Shipping policy applies to orders shipped by the Expedited Parcel shipping method only (see chart below).
   
   
2. Entice has the right to modify, at any time, all shipping charges without notice.
   
   
3. Shipping will be made as soon as possible after the acceptance of your order (usually within 48 to 72 hours). Shipping times will vary according to the destination and product availability. The estimated shipping times provided in the charts below begin from the moment the products leave the Entice warehouse and facilities.
   
   
4. Some orders may ship from multiple locations depending on stock levels in our warehouse facilities.
   
   
5. Entice relinquishes all property rights to the buyer at the time the products are handed to the shipping company.
   
   
6. The delivery of the products is subject to the rules of the shipping company as well as the rules concerning the signing of a received receipt for the products. If you are absent at the time of delivery, you will be responsible to track, and recuperate the products according to the rules and procedures of the shipping company.
   
   
7. Orders from customers outside of Canada may be subject to import duties and taxes, which are charged once your package reaches your country. Entice does not collect such duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for paying. For more information regarding your country's custom policies, please contact your local customs office.
   
   
8. All shipping fees below are stated in Canadian dollars (CAD).
   
   
9. All orders will be shipped using either Canada Post or UPS.
   

Canada

Orders shipped to Canadian destinations:

Shipping Method	Flat Fee	Approx. Shipping Time
Expedited Parcel	$12.00	2-11 business days
Express Post	$20.00	2-3 business days

Please note: Shipping to northern regions and remote centres may take an additional 2 or 3 business days. For orders over $150, Expedited Parcel shipping is Free.

United States

Orders shipped to United States destinations:

Shipping Method	Flat Fee	Approx. Shipping Time
Expedited Parcel USA	$12.00	2-12 business days
Express Post USA	$20.00	3-5 business days

Please note: All shipping addresses must be valid civic addresses (PO boxes and APO/FPO are not accepted). For orders over $150, Expedited Parcel Shipping is Free.

International

For orders shipped outside Canada and the United States: